Once you’ve installed new water technology, you’ll want it to continue to work at optimum efficiency for years and drive a healthy return on investment. 24/7 operation is now commonplace and there is no room for downtime with any machinery. With the need to regularly service moving parts and ensure that consumables are replaced when they come to the end of their life, we offer a range of service and maintenance plans to meet every need.
By taking a proactive approach to maintenance, and employing a regular maintenance programme, we help you to secure a worry-free operation. From basic servicing to comprehensive plans covering labour and parts we’ve got it covered.
Our entry level package, providing planned service and maintenance on all water treatment and process machinery. With repair call-outs guaranteed within 48 hours.
The full service and maintenance package of PureCare Standard, but with call-outs guaranteed within 24 hours.
PureCare Reponse Plus
A more comprehensive service plan, PureCare Response Plus includes:
- Planned service and maintenance for all water treatment and process machinery
- Optional response times for repairs at 8 or 24 hours
- Annual consumables package for standard parts
- Discounts on labour charges for repairs
All fully comprehensive care package. PureCare Ultra delivers complete peace of mind, including:
- Planned service and maintenance for all water systems
- Optional response times guaranteed at 8 or 24 hours
- Supply of all consumables
- Repair of all breakdowns, including all parts and labour
Our servicing plans also extend to other manufacturer and installer systems, so no matter how you clean your water, we can ensure that high standards are maintained throughout – all included in one easy package.
For further information, visit our PureCare Maintenance Programme pages or contact your local service team.
A range of filtration consumables, spare parts and exchange components
Flexible stocking systems with inventory ready when you need it, without disruption – we know it’s important to have consumables there when you need them, preventing production downtime. We stock a whole range of filtration consumables, spare parts and exchange components in our large distribution centres ready for despatch and/or delivery within 24 hours, including a variety of: cartridges, filter sheets, chemicals, seals, membrane replacements and UV lamps etc.
Case Study: Heineken benefit from servicing peace of mind
Heineken chose our PureFlow crossflow water technology as the clear winner over other systems in the market. This new microfiltration system more effectively removes yeast and other contaminates that might affect the taste of their premium cider.
Production output and yield has increased and there is less downtime owing to the more automated and effective cleaning cycles.
Heineken have opted for the PureCare Priority Response service and maintenance plan, for that added peace of mind. We regularly inspect, service and maintain the PureFlow system ensuring that it continues to work well for years to come. Plus, we guarantee engineers on site within 24 hours of a problem being reported.