Services to protect your water treatment system
Businesses rely on water treatment and filtration processes 24 hours a day to protect critical applications with clean, purified and treated water. Without these processes, businesses are vulnerable to stoppages and outputs are reduced, leading to escalating costs and lost production time.
Envirogen provides a comprehensive package of service offerings to protect your production needs. These include, but are not limited to, periodic maintenance schedules, spare parts supply, training programmes, remote data monitoring and emergency call-out support.
Whatever your needs, we ensure your water process system is kept running as efficiently as your business.
Special services during the coronavirus lockdowns
We know the coronavirus lockdown is causing issues for our customers and we are doing all that we can to support you at this time. Our dedicated Service team continues to provide customers with reactive and planned service support, wherever businesses rely on critical water treatment processes. Our team of dedicated engineers are available to attend sites whilst adhering to the latest Government Coronavirus (Covid-19) guidelines.
Our PureCare contract customers can access out of hours help by contacting the 24/7 helpline provided in our service contract packs.
If you need help or advice but you aren’t already a PureCare contract customer, please contact us and our team will do all they can to help.
Our full range of water treatment support services
Service and maintenance plans
Water treatment systems are critical to many businesses that span multiple sectors, with many production schedules working 24-hours a day. You simply can’t afford for these systems to fail. That’s why we created PureCare bespoke contract services, to ensure that your water treatment processes continue to match your business outputs.
Our maintenance engineers have the experience and flexibility to work on all brands of water treatment and process systems, not just those supplied by Envirogen, so there are no boundaries to keeping your operations moving whilst minimising downtime.
Investing in new water treatment systems brings many benefits. Reduced water consumption leads to energy savings and lower operating costs, all contributing to a more sustainable business. But these benefits are only realised with correct operation and regular maintenance.
Our engineers can deliver detailed product training courses on-site for your in-house operators and engineers ensuring you get the best out of your investment.
Contact our service team for more information.
Upgrades, refurbishments and overhauls
Over time, water treatment systems become less efficient and require more maintenance to get the results you need. Investing in upgrades is a cost-effective alternative to purchasing and replacing new plant and equipment, whilst still accessing the most efficient and innovative water treatment technology.
Our team will audit your plant to discover bottlenecks and outdated process conditions, then demonstrate upgrade potentials with projected payback and cost savings.
Spare parts and filtration consumables
To get the most out of your water treatment system you need to keep your operating costs low. This means using high-quality filter cartridges and ancillary equipment that deliver on their efficiency promises. We stock a huge range of reliable consumables, filtration products and spare parts, many of which are included in our PureCare contract service plans.
Remote monitoring and support
Our remote monitoring system gives you ultimate control over your water treatment system. See real-time feedback on operating parameters and take action to prevent downtime by measuring critical thresholds. Analyse production output and performance data to achieve maximum efficiencies with expert advice from our Service team.
Contact our Service team for more information.
Even with the best business planning, emergencies will occur. If this happens, we are here for you with our options for emergency callouts, telephone advice and fast turnarounds for spare parts.
We are available 24/7 to protect your critical production processes and water applications to keep your business moving whilst avoiding costly downtime.
Simply contact our service team
Need some advice?
Our water treatment experts are available to answer any questions that you may have about your water treatment systems, be it Envirogen or competitor branded. Call our experts for advice on process issues, troubleshooting faults, identifying parts or for a general chat regarding upgrade possibilities.
Speak to our team to discover how you could save money, increase manufacturing efficiencies and reduce costs. We conduct free assessments to identify how you can improve your water treatment systems.
“On our temporary installations, Envirogen engineers have never once failed. They contributed to independently verified KPIs of reported fault-to-repair of just 6 hours 8 mins… Simply outstanding!”
Sterile Services Developments Ltd.
“Envirogen engineers are always a joy to work with, you know they won’t leave the site until the job is done.”
Director of Estates and Facilities, NHS Hospital
“By refurbishing and upgrading our existing water treatment plant, Envirogen saved us a considerable amount of money. We are enjoying the benefits of a reliable plant, in peak condition without the capital outlay associated with a new plant. Our upgraded plant is reliable and efficient, giving peace of mind that this essential plant will continue to function well for years to come.”
Engineer, Global Pharmaceutical Company
“Envirogen provides Diageo with on-site and telephone technical support. Their knowledge, expertise and service have always been excellent. I am very impressed with the performance we receive from the filters that they have installed in our breweries.”
Senior Engineering Manager, Guinness Nigeria